What is the process of getting a refund?

If you are interested in a refund and if you are eligible to receive a refund, here is what you need to do.

First thing is – go-ahead and visit the contact us page.

On this page, you’ll see a contact form that you can fill out to start the refund process.

Filling out the contact form is the best way to get your refund processed.

Under “Reason for contact” – choose a refund.

In the message box include additional relevant details such as:

  • Date of purchase
  • Any additional email address you may have used
  • Transaction number if you have one
  • Any other information that could be beneficial

All these additional details help us locate your account and transaction to get your refund processed quickly.

Once you are done, click the button – Send My Message!

If there are any other additional steps, we will let you know.

You can reach us by live chat to process your refund, but we are not always able to process refunds through the live chat instantly. The best way is to go through the process mention above using the contact form.

If you have a support request on our member’s website click here.

That is the process of getting a refund. If you have questions about our refund policy then be sure to read more about our refund policy.